FAQ
How fast can you get flowers to someone?
Order before 2pm on a weekday and we'll do our best to get it there the same day. It's not a guarantee for every address, especially further out, but it's what we aim for, every time.
Do you deliver on weekends?
Not at the moment. We deliver Monday to Friday, unless we've made a prior arrangement for something specific, like Mother's Day. Weekend orders go out on Monday.
Will it actually look like the photo?
As close as we can get it. Flowers are seasonal, so if something in the photo isn't available that day, we'll swap in something of similar colour, style and value. Never a downgrade.
Can I add a message?
Yes, there's a spot at checkout for a gift card message. Tell us what you want said and we'll write it out by hand.
What happens if nobody's home?
We'll do our best to make sure someone's there, which is why a contact number on the order really helps. If we can't deliver, we'll be in touch to sort another time, or a safe spot to leave it.
Can I change or cancel my order?
As long as it hasn't already gone out with the courier or been made up, yes, just call or email us as soon as you can.
Do you do business accounts?
We do. If you're ordering flowers for your business regularly, get in touch and we'll set you up with an easier way to order.
How do I stop forgetting the important dates?
Add them to our Important Dates page and we'll send you a reminder about ten days out, every single year. Consider yourself covered.